Warranty and Returns

We're proud to offer a 30-day hassle-free return policy on the lenses purchased. Our complete return policy is below:

  • All prescription lenses are custom made and therefore a 50% refund will apply on prescription lenses and all lens treatments within 30 days of purchase (unless it is our fault). No returns will be accepted beyond 30 days of purchase.
  • Refunds will be issued to the original payment method on file.
  • You are responsible for the cost of return shipping.
  • Be sure to ship items back in a well protected shipping box.
  • Our customer service department is happy to assist with exchanges. Please email info@rx-able.com for further instructions (the above prescription lens policy also applies to exchanges).