Warranty and Returns
We're proud to offer a 30-day hassle-free return policy on the lenses purchased. Our complete return policy is below:
- All prescription lenses are custom made and therefore a 50% refund will apply on prescription lenses and all lens treatments within 30 days of purchase (unless it is our fault). No returns will be accepted beyond 30 days of purchase.
- Refunds will be issued to the original payment method on file.
- You are responsible for the cost of return shipping.
- Be sure to ship items back in a well protected shipping box.
- Our customer service department is happy to assist with exchanges. Please email firstname.lastname@example.org for further instructions (the above prescription lens policy also applies to exchanges).